Abhiram A Kumar
Product Operations | Product Management
Aspiring Product Manager passionate about building customer-centric, scalable products that deliver measurable business impact.
Product thinking, applied where customers actually feel it.
I work in Product Operations at Jupiter Money with a passion for building products that solve real customer problems.
As a Founding Member of Elmind, an AI-powered EdTech platform, I've contributed to shaping product strategy, validating ideas, and creating user-centric experiences from the ground up.
At Jupiter Money, I own Product Operations for the Salary Account product — managing user journeys, onboarding flows, mappings, and day-to-day product issues across the enterprise experience.
I enjoy turning complex problems into simple, intuitive solutions and building products that create measurable value for both users and businesses.
Where the roadmap meets the real world.
- 01
Jupiter Money
1 yrBengaluru, Karnataka, India · On-site
Product Operations
Feb 2026 — Present- Owned Product Operations for the Salary Account product, managing user journeys, mappings, onboarding flows, product issues, and day-to-day product operations
- Analyzed user drop-offs, system declines, and product issues to identify friction points and drive improvements across the Salary Account journey
- Collected and translated feedback from 200+ enterprise stakeholders, including HRs, founders, CXOs, and corporate users, into actionable product improvements
- Built and maintained Retool dashboards for Customer Support teams, simplifying user diagnosis, issue tracking, and access to relevant account information
- Partnered with Product, Engineering, Risk, and Operations teams to investigate issues, define requirements, validate solutions, and improve the overall product experience
- Tracked key product and support metrics to monitor onboarding health and flag emerging issues early
- Documented standard operating procedures to streamline handoffs between Product and Support teams
Account Manager
Sep 2025 — Feb 2026- Managed a portfolio of 500+ corporate salary account programs
- Served as the primary relationship manager for HR leaders, founders, and CXOs
- Focused on stakeholder management and business growth across the client portfolio
- Drove client retention and increased account value through successful execution of salary account programs
- Maximized return on investment (ROI) for corporate accounts through proactive relationship management
- 02
Triumph Motorcycles
InternshipSummer Intern
- Worked closely with customers to understand requirements, concerns, and ownership experience
- Acted as a bridge between customers and internal teams for smooth communication and issue resolution
- Explained product features and solutions clearly to customers
- Gathered customer feedback and shared insights to improve service experience
- Developed skills in stakeholder communication, customer empathy, and problem-solving
- 03
Kawasaki Motors
InternshipSummer Intern
- Supported customer interactions by understanding user needs and improving ownership experience
- Coordinated between customers and dealership teams to address queries and improve communication
- Simplified technical information for customers
- Observed customer behavior and service processes to identify improvement opportunities
- Built experience in customer relationship management and operational problem-solving
A few problems I've enjoyed untangling.
From B2B onboarding at scale to a 0-to-1 EdTech product, and a couple of hands-on engineering builds — each one taught me something about how customers actually experience a product.
B2B Onboarding Transformation
A ground-up redesign of the B2B salary account onboarding journey — building a dedicated enterprise entry flow and scaling it across 50+ companies.
Elmind — Founding Member
An AI-powered learning platform helping students understand academic performance through personalized insights, exam analysis, and intelligent recommendations.
User Diagnosis Bot
A Slack-based self-serve diagnosis tool that gives Support, Sales, and other teams instant access to user-level account information without needing backend access.
Rainwater Harvesting System
A rooftop rainwater harvesting system designed and implemented at Nest Home, Bangalore — taken through the full lifecycle from problem identification to validation.
Dirt Bike Project
An off-road motorcycle concept engineered for rider experience, performance, durability, and terrain adaptability.
The toolkit behind the thinking.
Product
Technical
Tools & Platforms
Business
Higher Secondary Education
Rajagiri Higher Secondary School, Kochi
B.Tech in Automobile Engineering
Bir Tikendrajit University, Manipur
English · Hindi · Malayalam · Tamil · Kannada
Always adding another tool to the belt.
People who've seen the work up close.
I've watched Abhiram take ownership of problems well outside his immediate role and see them through to the end. He communicates clearly, learns on the fly, and is someone I'd trust with any account.
Akhilesh Jha
Senior Vice President, Jupiter Money
Available on request
Abhiram is the kind of professional who elevates every project he touches. He combines a genuine hunger for learning with complete accountability, consistently shouldering high-stakes responsibilities. Rather than simply following a playbook, Abhiram brings fresh perspectives that improve how systems and teams operate. He assimilates rapidly, builds trust immediately, and delivers measurable value from day one. He has all the hallmarks of a high-growth manager, and I recommend him without reservation.
Ravikumar NB
Head of Partnerships & Strategic Alliances, Jupiter Money
Available on request
Abhiram brings a rare mix of technical clarity and customer empathy to every conversation. He stays calm under pressure, picks things up fast, and genuinely cares about getting the outcome right for the client.
Ankit Shukla
National Head, Jupiter Money
Available on request
Had the pleasure of managing Abhiram and was consistently impressed by his ownership, reliability, and customer-first approach. He is proactive, quick to learn, and always willing to go the extra mile to deliver results. I'm confident he will be a valuable asset to any team. Wishing him continued success!
Pritesh Gaikwad
Program Manager, Jupiter Money
Available on request
A valuable addition to any team, he consistently demonstrates curiosity and a strong willingness to learn, often collaborating with different teams to broaden his understanding. He is approachable and always ready to support others whenever needed. Hardworking, talented, and dependable, he brings both skill and a positive attitude to the team.
Abhiraj Sharma
Corporate Sales Manager, Jupiter Money
Available on request
Abhiram is an exceptionally hard working and motivated professional who is always eager to learn. He consistently puts in the effort to improve himself, takes initiative, and adapts quickly to new challenges. His curiosity, dedication, and strong work ethic set him apart, and I have no doubt he will continue to grow and succeed in whatever he takes on.
Shashank Kamuju
Key Account Manager, Jupiter Money
Available on request
Let's build something
customers actually want.
Open to Product Management conversations, referrals, and collaborations. I usually reply within a day.
Learn to sell. Learn to build.If you can do both, you will be unstoppable.