Open to Product roles · Bengaluru

Abhiram A Kumar

Technical Account Manager | Product Management

Aspiring Product Manager passionate about building customer-centric, scalable products that deliver measurable business impact.

Product Strategy & RoadmappingUser Research & Customer InsightsFeature Discovery & PrioritizationProduct Analytics & GrowthTechnical Product Management & Engineering Collaboration
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About

Product thinking, applied where customers actually feel it.

I'm a Technical Account Manager at Jupiter Money with a passion for building products that solve real customer problems.

As a Founding Member of Elmind, an AI-powered EdTech platform, I've contributed to shaping product strategy, validating ideas, and creating user-centric experiences from the ground up.

At Jupiter Money, I work at the intersection of customers, technology, and product to deliver seamless enterprise salary account onboarding experiences.

By collaborating with HR leaders, founders, and cross-functional teams across Product, Engineering, Risk, and Operations, I translate customer insights into scalable product improvements, streamline workflows, and enhance adoption and user experience.

I enjoy turning complex problems into simple, intuitive solutions and building products that create measurable value for both users and businesses.

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Enterprise clients managed
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User onboardings enabled
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Salary accounts activated monthly
Experience

Where the roadmap meets the real world.

  1. 01

    Jupiter Money

    Nov 2025 — Present

    Technical Account Manager · Bengaluru

    • Managed 200+ enterprise clients, driving product adoption and customer success
    • Enabled 2,000+ user onboardings by improving onboarding journeys
    • Contributed to 10%+ month-on-month growth through data-driven improvements
    • Analyzed user behavior, product metrics, and workflows to identify opportunities
    • Used Postman, SQL, Grafana, Jira, and Confluence to validate integrations and improve product performance
    • Collaborated with Product, Engineering, Risk, and Operations teams
  2. 02

    Triumph Motorcycles

    Internship

    Summer Intern

    • Worked closely with customers to understand requirements, concerns, and ownership experience
    • Acted as a bridge between customers and internal teams for smooth communication and issue resolution
    • Explained product features and solutions clearly to customers
    • Gathered customer feedback and shared insights to improve service experience
    • Developed skills in stakeholder communication, customer empathy, and problem-solving
  3. 03

    Kawasaki Motors

    Internship

    Summer Intern

    • Supported customer interactions by understanding user needs and improving ownership experience
    • Coordinated between customers and dealership teams to address queries and improve communication
    • Simplified technical information for customers
    • Observed customer behavior and service processes to identify improvement opportunities
    • Built experience in customer relationship management and operational problem-solving
Projects

A few problems I've enjoyed untangling.

From B2B onboarding at scale to a 0-to-1 EdTech product, and a couple of hands-on engineering builds — each one taught me something about how customers actually experience a product.

Jupiter Money · Product & Process

B2B Salary Account Onboarding Transformation

A ground-up redesign of how enterprise HR teams onboard employees onto salary accounts — moving from a manual, dependency-heavy process to a scalable self-serve model.

AI-Powered EdTech Platform

Elmind — Founding Member

An AI-powered learning platform helping students understand academic performance through personalized insights, exam analysis, and intelligent recommendations.

Sustainable Water Management

Rainwater Harvesting System

A rooftop rainwater harvesting system designed and implemented at Nest Home, Bangalore — taken through the full lifecycle from problem identification to validation.

Off-Road Motorcycle Design & Performance

Dirt Bike Project

An off-road motorcycle concept engineered for rider experience, performance, durability, and terrain adaptability.

Skills

The toolkit behind the thinking.

Product

Product Strategy & RoadmappingUser Research & Customer InsightsProduct Discovery & Feature PrioritizationUser Journey MappingProduct Analytics & MetricsProcess OptimizationProduct Requirement Documentation (PRDs)

Technical

SQL & Data AnalysisREST APIsBackend Debugging

Tools & Platforms

JiraConfluenceAmplitudeGrafanaDatabricksRetoolPostmanRedmineExcel

Business

Stakeholder ManagementCross-functional CollaborationCustomer DiscoveryClient SuccessAgile Product ManagementProject ManagementProblem Solving
Education

Higher Secondary Education

Rajagiri Higher Secondary School, Kochi

B.Tech in Automobile Engineering

Bir Tikendrajit University, Manipur · 2026

Languages

English · Hindi · Malayalam · Tamil · Kannada

Certifications

Always adding another tool to the belt.

Microsoft Excel Using AI WorkshopMar 2026
B2B Sales Strategy: Winning Plays for Big ContractsJul 2025
Fundamentals of Digital MarketingJul 2025
Asking Great Sales QuestionsJul 2025
Lead Generation FoundationsJul 2025
B2B Sales FoundationsJul 2025
Frictionless Sales CertificationJun 2025
Product Engineering and Design ThinkingMar 2024
Inbound Sales CertificationJun 2025
Trinity College London – Drum Kit Grade 3Nov 2017
References

People who've seen the work up close.

Had the pleasure of managing Abhiram and was consistently impressed by his ownership, reliability, and customer-first approach. He is proactive, quick to learn, and always willing to go the extra mile to deliver results. I'm confident he will be a valuable asset to any team. Wishing him continued success!

Pritesh Gaikwad

Program Manager, Jupiter Money

Available on request

A valuable addition to any team, he consistently demonstrates curiosity and a strong willingness to learn, often collaborating with different teams to broaden his understanding. He is approachable and always ready to support others whenever needed. Hardworking, talented, and dependable, he brings both skill and a positive attitude to the team.

Abhiraj Sharma

Corporate Sales Manager, Jupiter Money

Available on request

Abhiram is an exceptionally hard working and motivated professional who is always eager to learn. He consistently puts in the effort to improve himself, takes initiative, and adapts quickly to new challenges. His curiosity, dedication, and strong work ethic set him apart, and I have no doubt he will continue to grow and succeed in whatever he takes on.

Shashank

Key Account Manager, Jupiter Money

Available on request

Abhiram brings a rare mix of technical clarity and customer empathy to every conversation. He stays calm under pressure, picks things up fast, and genuinely cares about getting the outcome right for the client.

Ankit Shukla

National Head, Jupiter Money

Available on request

I've watched Abhiram take ownership of problems well outside his immediate role and see them through to the end. He communicates clearly, learns on the fly, and is someone I'd trust with any account.

Akhilesh Jha

Senior Vice President, Jupiter Money

Available on request

Contact

Let's build something
customers actually want.

Open to Product Management conversations, referrals, and collaborations. I usually reply within a day.